A citizen card or passport and a driving license from the following countries and regions:
European Union (EU) and European Economic Area (EEA) countries such as:
Spain, France, Germany, Italy, the Netherlands, etc.
Plus: Iceland, Norway, and Liechtenstein.
Countries with bilateral agreements with Portugal, such as:
Brazil, Angola, Mozambique, Cape Verde, Switzerland, the United Kingdom, Morocco, Andorra, São Tomé and Príncipe, etc.
Countries under international conventions (Vienna/ Geneva Convention), for example:
USA, Canada, Japan, Australia, among others.
Rent a car store in Ponta Delgada city, São Miguel Island, from 8:30 AM to 6:30 PM UTC-1
Hotel in Ponta Delgada city, São Miguel Island, from 8:30 AM to 6:30 PM UTC-1
Rent a car store near Ponta Delgada Airport, São Miguel Island, from 7:00 to 00:00 UTC-1
Rent a car counter at Aerogare Lages, Terceira Island, 24 hours
Yes, in Portugal, a Category B driving licence (car licence) allows you to drive certain types of scooters under the following conditions:
✅ Scooters up to 50cc
Can be driven by anyone with a Category B licence, regardless of age or how long they’ve held the licence.
These are classified as mopeds, limited to a maximum speed of 45 km/h.
Helmet use is mandatory, and specific road rules for mopeds must be followed.
✅ Scooters up to 125cc
Can be driven with a Category B licence only if:
The driver is over 25 years old;
The scooter must not exceed 11 kW of power.
📝 Note:
Your licence must be valid and free of restrictions;
Foreign drivers should check if their licence is valid in Portugal or if an International Driving Permit is required;
When renting a scooter from us, you must present all necessary documentation according to the type of scooter selected.
Yes! For safety reasons and in accordance with Portuguese law, we provide one helmet included in the scooter rental.
If needed, you may also request a second helmet for a passenger (subject to availability).
All helmets are properly sanitized and comply with current safety standards.
Contact the rental company’s 24-hour assistance service (+351 919015778). If the breakdown is due to misuse, the costs will be the customer’s responsibility.
In the event of a delay exceeding three hours beyond the agreed return time stipulated in the Rental Contract, the LESSOR has the right to report the vehicle as stolen to the authorities unless the CLIENT informs the LESSOR of their intent to extend the rental period.
The Auto Rmalhense station near the airport opens at 6:00, while Ponta Delgada Airport opens at 5:00. To bridge this time gap, customers have the option to leave the car in Park 1 of the airport, in front of the departure gate.
When parking the vehicle, the customer must leave the car keys and the parking ticket in the glove compartment. Later, a Rent a Car employee will go to the location and collect the vehicle. This service has an additional cost of €15.
If the customer uses a fuel type different from the one recommended by the manufacturer (indicated in the vehicle registration certificate and on the fuel cap), they will be responsible for:
Complete fuel replacement.
Fuel tank cleaning.
Engine adjustments and any necessary repairs.
All related costs will be charged to the customer.
The vehicle is delivered with a certain fuel level and must be returned with the same amount. Otherwise, the customer will be charged for the missing fuel at the market price.
Included in the rental rate The CLIENT and/or the authorized driver of the vehicle is covered by a third-party liability insurance up to a maximum amount of €50,000,000, which covers compensation for bodily injury and material damage caused to third parties as a result of a traffic accident.
It also includes personal accident insurance for occupants (driver and passengers), and theft insurance for the vehicle.
For detailed information about the insurance, please refer to point 6 of the general rental conditions at: https://autoramalhense.pt/condicoesgeraisdealuguer.
Driving Violations
Driving under the influence of alcohol, drugs, or illegal substances
Allowing unauthorized persons to drive the vehicle (as confirmed by authorities)
Participating in races, competitions, or similar events
Improper Use of the Vehicle
Using the vehicle for illegal purposes such as smuggling, transporting illegal goods, or theft
Overloading the vehicle or carrying more passengers than permitted
Towing other vehicles or objects
Driving on unauthorized roads (e.g., unmarked, unpaved, off-road, or restricted areas)
Using the vehicle in a way that causes damage to the engine, transmission, wheels, tires, or interior
Accidents and Theft
Failing to stop the vehicle immediately after an accident, resulting in additional damage
Not reporting an accident to the rental company, police, or authorities right away
In the case of theft: not providing the keys, vehicle documents, police report, or a written statement about the incident
Fuel and Keys
Using the wrong type of fuel (not specified by the manufacturer)
Losing the vehicle keys
Physical Damage
Damage to the underside of the vehicle
Damage to rims and tires
The price per day for Collision Damage Waiver (CDW) Insurance starts at €15 and increases up to a maximum of €40 per day, while the applicable deductible starts at €56 and can go up to €120, depending on the make and model of the chosen car.
Yes, but you must inform the rental company and sign a new contract before the current one expires. Driving with an expired contract may result in fines.
Cancellations can be made up to 24 hours before the reservation date, bank fees will be deducted from the amount to be refunded to the client. Once the contract starts, no refunds are issued for early returns.
Through the website, reservations are only confirmed upon full payment (100%) of the contracted services at the end of the booking process.
Reservations made through other channels can be paid for in our stores when picking up the vehicle.
As soon as the flight lands in Ponta Delgada, the Auto Ramalhense staff member will contact the customer to arrange transportation from the airport to our agencies, five minutes away. Typically, the meeting point is located next to the flagpoles in Parking Lot 1, right in front of the exit doors.
